Arbitration
All arbitration must be handled through the Auction Arbitration Department.
Unless otherwise noted arbitration claims must be brought to Auction Arbitration within one hour after the lane in which it was purchased closes.
Inoperable odometers must be brought to the Auction Management's attention by 5pm -the day of the sale. Vehicles must be on Auction premises to be verified.
Missing or deployed airbags must be brought to Auction Management's attention by 5pm day of sale. Unit must be on Auction premises.
Emission control equipment missing or inoperable must be brought to Auction Management's attention by 5pm day of sale (subject to $500 repair limitation). Unit must be on Auction premises.
Visible Defects are not grounds for arbitration.
Air Conditioning defects not subject to arbitration.
Oil leaks and/or Transmission leaks are not subject to arbitration unless deemed excessive.
Power Accessory defects not subject to arbitration.
The Auction will not be involved in arbitration, adjustment or settlement of any defect or claim on units sold outside of auction block. Such sales are considered AS-IS and cannot be arbitrated for any reason except frame, odometer, flood or title discrepancy except for units under $2,500 which can only be arbitrated for odometer and title discrepancies.
Check Engine, ABS, Air Bag, Fluid Level, Seat Belt Lights are not subject to arbitration.
All guarantees as stated by the Seller are those of the Seller only. The Auction makes no representations or guarantees as to the description, equipment, history, warranties, service policy, title status/accuracy or odometer on any vehicle sold or offered for sale.
The auction does not guarantee or get involved in any factory or dealer warranty coverage issues on vehicles sold or offered for sale.
Audio visual electronic equipment is not subject to arbitration. Missing Navigation disks are not covered by Arbitration.
No Arbitration on vehicles over 20 years old – AS-IS
The Auction does not guarantee information listed in Electronic Vehicle Data Histories and may not accept arbitration claims based solely on EDVH data.
The Auction does not guarantee any warranty books,VIN plates, or the year of kit vehicles, trailers, motorcycles, watercraft, recreational vehicles, antique, homemade or modified vehicles. All of these vehicles are sold AS-IS and have no odometer and/or frame guarantee. The auction does not guarantee titles on watercraft.
All vehicles in Dealer Express Lanes 1, 2, 3 and 4 are sold under the RED LIGHT – AS-IS and cannot be arbitrated for any reason except frame, odometer, flood or title discrepancy.
Donation Vehicles designated as Lane 14 and Car & Truck Lane 35 are sold AS-IS and “WHERE-IS”. There is no arbitration on these vehicles for any reason regardless of faults or conditions of any kind- including frame or flood.
Vehicles sold in Lane 9 – Insurance Consignment, Damaged Rentals and Salvage are all sold AS-IS and“WHERE IS”. There is no arbitration on these vehicles for any reason regardless of faults or conditions of any kind- including frame or flood.
The Auction Arbitrator will inspect only the defect which is on the arbitration form. Each vehicle is allowed one chance at mechanical arbitration. If price adjustment is made and accepted, vehicle becomes AS-IS property of Buyer and is not subject to any further arbitration for mechanical defects or adjustments.
Mechanical repairs less than $500 are considered minor and not subject to arbitration.
Wearable items, including clutches, are not subject to arbitration.
Arbitration claims involving Auction's use of outside labor and/or expense will be charged against responsible dealer (to be determined by Auction).
Seller will not be paid for vehicles in arbitration unless or until arbitration is settled and vehicles are sold.
The decision of the Auction Arbitration Department is final and binding on both the Buyer and Seller.
Vehicles with more than 500 miles on odometer then originally sold will not be considered for arbitration.
| Seller Disclosure Requirements or Can Be Arbitrated |
Green Light
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Red Light
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Arbitration Period ** |
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DRIVEABILITY ISSUES
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Frame Damage, altered, or repaired per NAAA Policy
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Yes
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Yes
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7 Days
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Unibody Damage, altered, or repaired per NAAA Policy
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Yes
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Yes
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7 Days
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Transmission Problem *
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Yes
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No
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Sale Day Only
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Engine Problem
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Yes
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No
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Sale Day Only
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Sludged Engine
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Yes
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No
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Sale Day Only
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Cracked or repaired block
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Yes
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No
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Sale Day Only
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4x4 system inoperable *
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Yes
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No
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Sale Day Only
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ABS Problem *
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Yes
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No
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Sale Day Only
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SRS-absence of or problems with (airbags) *
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Yes
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No
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Sale Day Only
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Emission Control equipment missing, modified, or inoperable *
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Yes
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No
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Sale Day Only
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Electrical Problems*
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Yes
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No
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Sale Day Only
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HISTORICAL-NON_VISIBLE ISSUES
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Taxis and Police Cars
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Yes
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Yes
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7 Days
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Flood Damage
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Yes
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Yes
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7 Days
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Fuel Conversion
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Yes
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Yes
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7 Days
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Lemon Law/Manufacturers Buyback
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Yes
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No
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7 Days
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Logo or Decal Misrepresentation
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Yes
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Yes
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Sale Day Only
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Non-original engine (excludes items replaced under Manufacturer Warranty - up to 4 yrs old)
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Yes
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No
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Sale Day Only
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Not Actual Miles (Previously TMU)
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Yes
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Yes
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7 Days
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Canadian
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Yes
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Yes
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Sale Day Only
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Salvage or Reconstructed (including History)
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Yes
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Yes
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7 Days
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State-Issued VIN Plates (reassigned public VIN’s) including kit vehicles
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Yes
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Yes
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7 Days
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Gray Market Vehicles
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Yes
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Yes
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7 Days
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Insurance and/or Salvage Titles (including History)
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Yes
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Yes
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7 Days
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Vehicles being sold with a CO, MSO or Repo Affidavit (if required by state law)
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Yes
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Yes
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7 Days
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Vehicles being sold with no title (Bill of Sale only)
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Yes
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Yes
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7 Days After Receipt of Title
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NON-ARBITRATABLE ISSUES
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Glass damage
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No
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No
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None
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Hail damage
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No
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No
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None
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Tire problems
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No
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No
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None
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Upholstery Problems
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No
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No
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None
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Visible body damage
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No
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No
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None
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* Must announce Defects that are singularly more than $500 to repair.
** Arbitration Periods apply only if item is arbitratable, and sale day arbitration items are subject to time of day limitations.
Upcoming Auctions
- Bel Air Auto Auction Runlist
Every Thursday at 8:30 AM - Tallahassee Auto Auction Runlist
Fridays at 10:00 AM - GM Factory Auction Runlist
Every Other Wednesday at 10:00 AM - Salvage & Inoperable Vehicles Runlist
Every Thursday at 8:30 AM – Edgewood - Public Auction Runlist
Every Thursday at 1:00 PM - Powersports Auction Runlist
2nd Tuesday of the mo at 10 AM – Edgewood - Truck & Equipment Runlist
3rd Tuesday of the mo at 10 AM – Edgewood
Donate A Vehicle
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If you are interested in donating your car, truck, motorcycle, boat or RV please click here to see the list of the charitable organizations we serve.



