Arbitration

Arbitration ends at 5pm sale day. No arbitration is allowed on noises that are inherent or typical to a particular model or manufacturer, unless deemed "excessive" by the arbitrator.

Standard transmissions cannot be arbitrated for manual clutches unless completely inoperative.

Vehicles must be returned to the Auction in the same or better condition than when purchased. Expense reimbursements will be at the sole discretion of the Auction. Refer to the matrix below for arbitration time periods for undisclosed defects.

Buyers are encouraged to carefully inspect vehicles prior to and immediately following the sale. Buyers are responsible for putting any vehicle into arbitration which fails to meet seller’s sale day guarantee. Arbitration claims must be filed, in writing within 3 hours of purchasing the vehicle.

All mechanical arbitration is the day of sale, unless there is a pending Post Sale Inspection.

Arbitration will be limited to the ONE specific defect described in writing by the buyer upon placing the vehicle in arbitration. The arbitrator will inspect only the defect(s) which are on the form. If price adjustment is made and accepted, vehicle becomes ‘As Is’ property of Buyer, and is not subject to any further arbitration for mechanical defects or adjustments.

**The decision of the arbitration department is final, and binding to both Buyer and Seller.

As – Is Vehicles

    1. All frame, flood damaged and salvage or rebuilt vehicles.
    2. Any vehicle selling for $2000 or less.
    3. Campers, trailers, boats, taxis, motorcycles, police cars, motor homes, jet skis, watercraft, kit cars, race or highly modified vehicles.
    4. Diesel conversions, diesel/propane vehicles.

 

NAAA Seller Disclosure Requirements Time Periods for Buyer Discovery
Green Light Red Light
Issue R/D As-Is
Driveability Issues - -
Transmission problem * Sale Day Only N/A
Engine problem * Sale Day Only N/A
Cracked or repaired Block Sale Day Only N/A
4x4 system is inoperable * Sale Day Only N/A
ABS problem * Sale Day Only N/A
Emission control equipment missing or inoperable * Sale Day Only N/A
Air Conditioning problems on Calendar year models or newer * Sale Day Only N/A
SRS absence of or problems with (airbags( * Sale Day Only N/A
Frame Damage, altered, or repaired Frame Damage per NAAA policy 7 Days 7 Days
Unibody Damage, altered, or repaired Unibody Damage per NAAA policy 7 Days 7 Days
Historical-Non-visible Issues - -
Paintwork (3 panels or more) on Current year models and newer Sale Day Only
Not Actual Miles (previously TMU) or
Inoperative odometer		 7 Days 7 Days
Taxis, Police Cars, Government vehicles that are Calendar year and up to 4 years old 7 Days 7 Days
Flood Damage (By Auction Inspection) 7 Days 7 Days
Flood Damage History (Discovered by DMV or Insurance Company Recods) 120 Days 120 Days
Lemon-Law / Manufacturer's Buyback 7 Days 7 Days
Non-original engine (excludes items replaced under manufacturer warranty) Calendar year and up to 4 years 7 Days N/A
Previous Canadian that are Calendar year and up to 4 years old 7 Days 7 Days
Salvage or Reconstructed (Including history) 7 Days 7 Days
State-issued VIN plans 7 Days 7 Days
Gray Market Vehicles 7 Days 7 Days
Insureance and/or Salvage titles (including history) 7 Days After Receipt of Title 7 Days after Receipt of Title
Vehicles being sold with a CO, MSO, or repo affidavit title (if required by state law) 7 Days After Receipt of Title 7 Days After Receipt of Title
Vehicles being sold with no title (Bill of Sale only) 7 Days 7 Days
Any state required damage disclosure 7 Days After Receipt of Title 7 Days After Receipt of Title
* Must annouce defects that are singularly $500 or more to repair. - -

 

NAAA Seller Disclosure Requirements or can be arbitrated Green Light Red Light
R/D As-Is
Drivability Issues - -
Frame Damage, altered, or repaired
Frame Damage per NAAA Policy		 Yes Yes
Unibody Damage, altered, or repaired
Unibody Damage per NAAA Policy		 Yes Yes
Transmission problem Yes No
Upper Engine problem * Yes No
Lower Engine Problem (Below Heads) Yes No
Sludged Engine Yes No
Cracked or repaired Block Yes No
4x4 system is inoperable * Yes No
ABS problem * Yes No
SRS absence of or problems with (airbags) * Yes No
Emission control equiptment missing, modified, or inoperable Yes No
Air Conditioning problem on Calendar year models or newer * Yes No
Electrical Problems * Yes No
Vehicles without Air Conditioning - calendar year models or
newer (not equipped)		 Yes No
Historical Non-Visible Issues - -
Taxis, Police Cars, Government vehicles that are Calendar year and up to 4 years old Yes Yes
Flood Damage Yes Yes
Fuel Conversion Yes No
Lemon-Law / Manufacturer's Buyback Yes Yes
Logo or decal misrepresentation Yes Yes
Non-original engine (excludes items replaced under manufacturer warranty) Yes No
Not Actual Miles (previously TMU) or Inoperable odometer Yes Yes
Paintwork (3 panels or more) on Calendar year models and newer Yes No
Previous Canadian that are Calendar year and up to 4 years old Yes Yes
Salvage or Reconstructed (Including history) Yes Yes
State-issued VIN plates (reassigned public VINs) including kit vehicles Yes Yes
Gray Market Vehicles Yes Yes
Insurance and/orSalvage titles (including history) Yes Yes
Vehicles being sold with a CO, MSO, or repo affidavit title (if required by state law) Yes Yes
Vehicles being sold with no title (Bill of Sale only) Yes Yes
Any state required damage disclosure Yes Yes
Non-Arbitrable Issues - -
Glass damage No No
Hail damage No No
Tire problems No No
Upholstery problems No No
Visible Body Damage No No
* Must announce defects that are singularly $500 or more to repair - -